Institutions that successfully used RPA to improve one or two processes in a single back-office function have identified and implemented uses in other functional areas. In the higher-education context, RPA saw initial uptake to support institutions with managing back-office functions, similar to its uses in other industries however, use cases are increasingly student-facing. RPA on campus: automation across the student value chain Avoiding enterprise software implementation cost.Improved job quality for faculty and staff.Universities are implementing RPA for a range of internal processes, allowing them to develop more modern, sophisticated administrative operations while avoiding the disruptive and costly process of implementing a new core system. As in many other sectors, robotic process automation is increasingly being leveraged in higher education. These cost pressures and increased service expectations are encouraging HEIs to look to technology solutions for cost savings, efficiency gains and improved service delivery. At the same time student and parent expectations for “service quality” continue to rise. In an increasingly competitive higher-education environment - driven by flat enrollment in the US, changing student demographics and pressure to innovate on academics and student experience - both public and private higher-education institutions (HEIs) are seeing expenses grow faster than revenue. Modernizing university operations through RPA Processes that offer high-value potential from automation (e.g., service improvement, accuracy, efficiency).Tasks that require humans to interact between multiple digital interfaces (e.g., ERP software, email).Typically, approximately 60% of an organization’s process activities can be addressed by RPA. Robotic process automation (RPA) operates like a virtual employee, reliably performing high-volume tasks and processes without requiring any attention, resulting in a range of efficiency and quality improvements over existing, more human-centric solutions.

Robotic process automation is increasingly being leveraged in higher education to develop more modern, sophisticated administrative operations.

Rpa project ideas